Published on Wednesday, September 24, 2025
By the A.M. Costa Rica staff

The Memphis, Tennessee, U.S.-headquartered FedEx announced on Wednesday the expansion of its Operations Center as the company celebrates the 25th anniversary of its presence in Costa Rica.

Inaugurated in 2022, the FedEx Operations Center has now expanded by 26%, for a total of 12,600 square meters, located in Belén Canton in Heredia.

According to the firm, this latest expansion to the Operations Center includes the addition of last-mile ground operations, complementing the existing import and export operations; the implementation of two temperature-controlled cold rooms, certified under IATA’s CEIV program to handle pharmaceutical cargo; and two additional cold rooms in the import area for non-pharmaceutical products. A dedicated area for Special Logistics Services (SEL) was also added.

“This year marks the 25th anniversary of FedEx operations in Costa Rica. This new investment drives greater capacity and operational efficiency to meet the growing market demand and help strengthen the competitiveness of Costa Rican businesses on the global stage,” said Basil Khalil, vice president of operations for FedEx Caribbean and Central America. “By investing in infrastructure and service enhancements, we’re enabling faster, more flexible, and more efficient cross-border trade.”

Costa Rica’s exports totaled more than $13 billion between January and July 2025, a 17% increase over the same period last year, according to new data from the Ministry of Foreign Trade (COMEX).

FedEx joins a growing list of international companies expanding in the country. Last week, Chicago-based digital services firm West Monroe announced plans to expand operations at its facilities in the Real Cariari Business Center in Heredia, aiming to triple its workforce.

Costa Rica has attracted steady foreign investment in recent years, though employment challenges persist. According to the National Employment Survey (INEC), the unemployment rate stood at 6.7% between May and July 2025, leaving more than 153,000 people without work. Men accounted for about 55% of that total, or roughly 85,000 individuals.

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What other American firm would you like to see open operations in Costa Rica? We would like to know your thoughts on this story. Send your comments to news@amcostarica.com