The Houston, Texas-headquartered Sysco, a global foodservice distribution company, has announced the expansion of its Global Support Center (GSC) footprint to include a location in Ultra Park II Trade Zone in Lagunilla Canton in Heredia Province.

Sysco is diversified in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. 

Its family of products also includes equipment and supplies for the food service and hospitality industries. With more than 71,000 employees, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. 

For fiscal year 2022 which ended July 2, 2022, the company generated sales of more than $68 billion. 

In Costa Rica, Sysco opened operations since the acquisition of Mayca Supermarket in 2017. 

“Sysco’s new office in Costa Rica expands our GSC footprint. As the global leader in food service, this expansion leverages our global scale to achieve our Recipe for Growth initiatives," said Kenny Cheung, Sysco’s Chief Financial Officer. " Like all our employees around the world, our team in Costa Rica will play an important role in driving our global success and fulfilling our purpose of connecting the world to share food and care for one another.” 

According to the company, the expansion capitalizes on Costa Rica's talented workforce and its competitive position in the technology industry. The company will invest $5 million over five years as part of this expansion.

Sysco’s GSC in Costa Rica is expected to employ more than 300 people in technical and administrative roles, including roles in finance, human resources, technology, supply chain management, process improvement, and project management. 

Initially, these services will cater to Sysco’s U.S.-based business units and may grow to service other firm businesses outside the U.S. in the future.

The new Sysco facility in Heredia has LEED certification and a range of amenities for employees, such as a coffee lounge, rooftop, outdoor areas, and training room space. The office technology includes smart elevators, controlled access points, and state-of-the-art conference rooms for both in-person and remote meetings.

Sysco welcomes interested candidates to apply for available positions at Sysco by sending their resumes to costaricagschr@sysco.com or visiting the company careers webpage.

Sysco is one of many international firms investing in Costa Rica. This week, Heraeus Medevio, a technology company headquartered in Hanau, Germany, announced the expansion of its operations in the Lima Free Trade Zone industrial park located in Cartago Province.

Even though new businesses are creating jobs, the unemployment rate remains at 10%, according to the National Employment Survey. Data recorded from March to May 2023, shows that there are more than 233,000 people without registered jobs. Of these, 119,000 are women, making up 51% of the unemployed people in the country.

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