600 job vacancies available of which the hiring of the first 100 employees will begin for the months of November and December.
 - A.M. Costa Rica wire services illustrative photo -


Published Friday, September 4, 2020

U.S. company expands operations in
the country and offers 600 jobs

By the A.M. Costa Rica staff

Tampa, Florida-based SYKES announced on Thursday the opening of its new branch in the Solarium industrial zone in Liberia Canton, Guanacaste Province.

According to the company, 600 job vacancies available of which the hiring of the first 100 employees will begin for the months of November and December.

The company estimates it will hire a total of 600 people within 18 months to work at these new facilities in Liberia.

Bilingual individuals will be considered for telecommunications and financial operations positions, while those with a basic and intermediate knowledge in other languages will be assigned to the technical support department.

“We are pleased to announce the opening of our first operation outside the Greater Metropolitan Area. We will remain faithful to our vocation to develop talent to generate hundreds of jobs in the region and thus indirectly benefit many families, as well as contribute to the growth of the country's exports," said Alejandro Arciniegas, SYKES General Manager.

People interested in applying for a job vacancy must have an English level equal to or greater than 85%, and must apply through their website SykesCostaRica.com.

The company will offer, to people who do not reach the required level of English, admission to the SYKES Academy, whose purpose is to improve, in short cycles of 1 to 2 months, the command of the language to obtain a job offer.

SYKES has more than 20 years of opening operations in the country. It has more than 5,000 employees in its facilities in Heredia Province, and Moravia, Hatillo and San Pedro in San José Province.

This is the second international company opening job vacancies in a week.

On Sept 2, Moody’s MSC office in Costa Rica recently surpassed 100 employees and has plans to continue adding support service positions related to data, software, technology, and finance.

“Costa Rica’s highly educated workforce and friendly business environment make it a great location for our support service operations,” said Adriana Hernandez Herrera, Vice President and Head of MIS Support Services CR SRL. “Moody’s greatest strengths are in its people, and as we continue to expand our support center presence in Costa Rica we continue to benefit from its impressive, diverse talent pool.”

To support Moody’s Investors Service (MIS), the global credit rating agency, MIS Support Services CR SRL (MSC) was established in Costa Rica in 2018. Based out of the Eurocenter building in Barreal District in Heredia Province, Moody’s MSC employees provide non-analytical support to Moody’s global offices.

With over 11,000 employees in more than 40 countries, Moody’s combines global presence with local expertise and international experience in financial markets.

Moody’s MSC employees in Costa Rica serve data and information management and analytical support to research and credit rating services by MIS’ global credit rating teams.

Many of these roles will directly assist MIS’ credit analysts abroad with their global research and rating activities regarding many of the world’s largest entities as they navigate unprecedented turbulence in the world’s financial markets.

According to CINDE, MSC employees in Costa Rica represent seven different nationalities and over 60% of supervisory positions are held by women.

In January, Moody’s was named to the 2020 Bloomberg Gender Equality Index, and has been named to the Working Mother 100 Best Companies list for four consecutive years.

Also, Moody’s Foundation is providing support for global coronavirus recovery efforts by funding a $1 million program of charitable donations to address the immediate and long-term impacts of the pandemic, CINDE said in its statement.

“The road to global economic recovery will require innovative solutions, and I’m proud to work for a company comprised of such creative thinkers and problem solvers,” Hernandez Herrera said. “As we continue to grow our office in Costa Rica, we’ll rely on regional talent that reflect those values.”

People interested in applying for a vacancy can reach more information on Moodys Costa Rica jobs site.

Unemployment is one of the most critical issues in the country. According to the Employment Survey for the second quarter of 2020, from April to June of the National Institute of Statistics and Census, the unemployment rate was at 24%, which meant that the unemployed population reached 551,000 people.

This is a dramatic increase in unemployment compared to the same period in 2019, when 256,000 people were out of work.

What have you heard about people looking for a job in your community? 
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