   The airport now has three entry access doors plus one emergency exit door. - AERIS photo - |
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Wednesday, February 3, 2021
Changes for international arrivals at Alajuela international airport By the A.M. Costa Rica staff New procedure for international arrivals established by AERIS, the management company of the Juan Santamarķa International Airport, SJO, located in Alajuela Province. According to AERIS, the goal of the changes is to improve passenger service by providing a space with controlled access. The new arrival area, of 445 square meters, has separate internal sectors for travelers, airport taxis, tour operators, authorized shuttles among others. The airport now has three entry access doors plus one emergency exit door. The first door is on the west side of the airport. It was enabled for the entry and exit of passengers who hired airport taxi service and authorized rental car services. And airport workers are expected to use it. A second door, located under the Bridge-A zone, is to function only as an emergency exit. The third door, located under the Bridge-B zone, has been enabled for arrival passengers who hired a taxi service, rent-a-car, tour operators, shuttles, family and friends who are waiting to pick up at the airport. The fourth staging area, located in the East zone, is located next to the commercial shop zone. This entry and exit is specifically for passengers who need to hire a taxi or rent a car from the airport. The door will also allow access to airport workers and family or friends who are waiting for the arrival of travelers.  "This provisional measure seeks to generate more order when the passenger arriving in the country leaves the airport," Juan Belliard, AERIS Director of Operations said. These changes have been authorized by the Directorate General of Civil Aviation, according to Belliard. He added that the changes were done to provide a better service to tourists and also to airport operators. "The guidelines even guarantee controlled access that is in line with the capacity, in the current health context (referring to the pandemic), of family or friends waiting for passengers," Belliard said. "The areas have informative warnings to avoid crowds and respect the sanitary guidelines of social distance," Belliard said. "As well as everybody should be wearing face masks." Airport authorities recommend that people who must pick up a traveler at the airport to arrive at least 15 minutes before the flight scheduling time because entering the controlled area depends on the number of people who are in that zone. All access areas are guarded by airport police officers. They are also asking for flight information of the person arriving in the country for access to the entry points at the airport. ------------------------ Have you heard of expats facing problems arriving in the country through the Alajuela airport? We would like to know your thoughts on this story. Send your comments to news@amcostarica.com         
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