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Published Tuesday, April 21, 2020
Amazon has more than
2,000 job vacancies
By the A.M. Costa Rica staff
Seattle base Amazon Inc. announced that it will create more than 2,000 new full-time and part-time jobs in Costa Rica.
According to the U.S. company, these new positions will help provide customer support in Europe, North America and South America through a variety of languages including English, Spanish, German, Portuguese, French, and Italian.
“Since opening our first Costa Rican customer service center in 2018, we’ve hired more than 9,000 employees,” said Alejandro Filloy, Customer Service Director for Amazon Latin America. “Our growing team highlights the exceptional talent we’ve found in Costa Rica and these new positions will only enhance our ability to continue helping customers around the world.”
Open roles include customer service, analysts, finance and accounting, software developers, content strategist, and fraud professionals. These new permanent and seasonal jobs include virtual work-from-home positions, which offer flexibility in scheduling and location.
“There are many things I enjoy about being a virtual team manager for Amazon Customer Service,” explains employee Melania F. “I like collaborating with my team and raising the bar but the best part of my job is the fact that I can do it from the comfort of my home which gives me the opportunity to be close to my family and friends.”
The company offers competitive salaries and certain jobs will receive a full benefits package, including private medical and dental insurance coverage, starting on day one. “The company also provides extended maternity and paternity leave as well as career growth and development opportunities and programs,” said Amazon in its statement.
Candidates interested in applying should visit Amazon.jobs site.
That is the second U.S. company that expanded its branch in the country this month.
Georgia based East West company announced last week an investment of over $2 million to expand its operations in Costa Rica to a 25% increase in sales. This move was in part due to the transfer of projects from the U.S. to the country.
“At the beginning of 2019, East West Manufacturing acquired General Microcircuits which involved taking advantage of the human resources, quality, talent, and production capacity as its main strategy,” said Marco Fernandez, Costa Rica East West’s general manager. “It was meant to transfer high-volume projects to our operations in Costa Rica from the different East West branches. This involves investing in plant capacity, automation, and staff to underwrite the long-term commitment to the work and investment made in the country up to this point.”
According to the company, the branch located in Alajuela Province will get an investment in new machinery to automate production lines and to introduce new production processes in the country. Currently, the company has over 180 employees and expects to hire more than 50 people during this year.
“This measure is being taken at the headquarters given the excellent results obtained in the country with special emphasis on the quality of the staff and the final product,” said East West in its statement.
The company’s strategy will be to use economies of scale to send higher volume projects to Costa Rica to provide a production alternative that is optimized for its customers.
Information provided by the Costa Rican Investment Promotion Agency, CINDE, shows that as of the 2019 close, the advanced manufacturing sector employed more than 9,630 people and recorded 44 companies in this strategic sector.
“The announcement made by the East West company fills us with pride and continues to motivate us to work to position ourselves in greater competitive conditions,” said Dyalá Jiménez, minister of Foreign Trade. “Today, more than ever, this is great news because it translates into employment opportunities. We are deeply grateful to East West for its trust in our country and its long-term wager.”
According to CINDE, advanced manufacturing companies have made it possible to double the number of jobs created by the sector since 2000, reaching more than 9,600 job positions in 2019. Likewise, the number of active companies in the country has grown 1.5 times over that same period of time.
“With this new investment, East West Costa Rica was able to increase its manufacturing volume and generate greater value-added for its processes by taking advantage of the economies of scale to the benefit of its customers and, in turn, have a positive impact on the development of the human talent,” said CINDE in its statement.
The company is hiring staff for areas such as accounting, purchasing, electromechanical techniques, industrial engineers, logistics, production operators, and supervising. People interested in applying for a vacancy can reach more information by emailing mvargas@ewmfg.com.
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