Published Tuesday, July 21, 2020
A U.S. company announces expansion
of services provided from Costa Rica
By the A.M. Costa Rica staff
The New York-based International Business Machines Corporation, IBM, will provide Multi-cloud Management Platform Services from its service center in Costa Rica.
This new addition will help meet the growing international market demand for cloud technology solutions and collaborate in the digital transformation of its clients, announced the Costa Rican Investment Promotion Agency, CINDE.
IBM Costa Rica began operating in 2004, providing back-office services for Human Resources. Its services have expanded into several high value-added areas such as Cloud Computing, Cybersecurity, Consulting, Operations Support, Information Technology, Systems Operations, Account Management, Business Analysis, Finance, Administration, Supply Chains, among others.
According to the agency, the IBM IT architecture is made up of multiple clouds from different vendors, with different distribution models and disparate interfaces.
Customers need an IT management tool that ensures consistency, security and high availability across all their cloud and traditional IT assets.
IBM estimates that 98% of organizations plan to adopt multi-cloud architectures by 2021, but only 38% have a hybrid IT management strategy.
IBM Services will support clients in managing their hybrid, multi-cloud environment, making recommendations for new opportunities to simplify and optimize their hybrid IT environment in order to help companies gain more visibility of cloud costs, availability and the health of their operation of hybrid cloud.
This full service will now be provided by skilled local talent in Costa Rica to international clients from various industries such as financial services, distribution, industry and government.
"The evolution of technology and digital transformation has increased the need for companies to generate innovation. Technology areas increasingly require greater agility, flexibility and security in their applications," says Alberto Mainieri, Country Manager at IBM Costa Rica. "With this new service, now provided from Costa Rica, we are consolidating our commitment to the country and help companies create a more agile and competitive IT environment.”
This new strategic service adds to the investment made by the company in 2019 in its Cybersecurity Center, which made it the largest in Latin America for IBM, CINDE said in its statement.
The company will be hiring. Those interested in applying can find more information at IBM Costa Rica website.
What other international company should open a branch in Costa Rica? We would like to know
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